Privacy Policy
Privacy Policy for Yicheng (Hong Kong) Trading Company Limited
Your Trust, Our Priority
At Yicheng (Hong Kong) Trading Company Limited, we are committed to protecting your personal information with the same care we dedicate to crafting our sustainable, high-quality coats, jackets, and dresses. This Privacy Policy outlines how we collect, use, and safeguard your data, ensuring full transparency and compliance with global privacy standards (including GDPR and CCPA).
1. What We Collect
We only gather information necessary to serve you better:
- Personal Details: Name, email, phone number, and shipping address (voluntarily provided during checkout or account creation).
- Transaction Data: Order history, payment information (processed securely via PCI-compliant gateways like Stripe or PayPal), and purchase preferences.
- Technical Data: Device type, IP address, browser type, and cookies (used to optimize website performance and personalize your experience).
- Sustainability Preferences: Your choices related to eco-friendly packaging, repair services, or charitable donations (e.g., opting into our reforestation partnerships).
2. How We Use Your Data
Your information empowers us to:
- Enhance Your Experience: Tailor product recommendations using AI-driven analytics (e.g., suggesting coats based on past purchases or weather patterns).
- Process Orders: Fulfill shipments, manage returns, and provide real-time tracking via blockchain-enabled systems.
- Communicate: Send order updates, sustainability milestones (e.g., carbon saved per purchase), and exclusive offers (with explicit consent).
- Improve Responsibly: Analyze anonymized data to reduce waste, innovate circular fashion solutions, and strengthen ethical supply chains.
3. Data Sharing & Partnerships
We never sell your data. We share it only with trusted partners to:
- Fulfill Orders: Partner with eco-friendly couriers (e.g., DHL, FedEx) for carbon-neutral shipping.
- Enable Payments: Process transactions securely through PCI-compliant platforms.
- Support Causes: Collaborate with NGOs (e.g., reforestation or STEM education partners) if you opt into donation programs.
- Legal Compliance: Disclose data when required by law, always prioritizing minimal exposure.
4. Your Rights & Control
You own your data. You can:
- Access/Delete: Request a copy of your data or delete your account via our Privacy Portal.
- Opt-Out: Unsubscribe from emails or limit data collection (e.g., disabling cookies via your browser).
- Correct Information: Update account details anytime through your profile.
- Ask Questions: Contact our Data Protection Officer at [email protected] for clarifications.
5. Security Measures
We safeguard your data with cutting-edge technology:
- Encryption: End-to-end SSL/TLS encryption for all transactions and communications.
- Blockchain Traceability: Ensures transparency in how data moves through our supply chain ecosystem.
- Regular Audits: Third-party security assessments to maintain compliance and mitigate risks.
6. Children’s Privacy
Our platform is not directed at users under 13. We do not knowingly collect data from minors without parental consent.
7. Policy Updates
We evolve with privacy best practices. Significant changes will be communicated via email, and updated versions will be posted here.
Why This Matters to Us
Protecting your privacy isn’t just policy—it’s part of our DNA. By prioritizing data integrity, we reinforce our commitment to:
- Transparency: Building trust through clear communication.
- Sustainability: Using secure, energy-efficient systems to minimize our digital carbon footprint.
- Empowerment: Giving you control over your journey with Yicheng (Hong Kong) Trading Company Limited.
Need Assistance?
Reach out to our Privacy Team at [email protected] .
Yicheng (Hong Kong) Trading Company Limited – Where Fashion Meets Responsibility.